Managed Service Plans

Partnering with a Managed Services Provider (MSP) gives you access to a team of experienced IT professionals right here in Gloucestershire. This allows you to focus on your core objectives while your IT systems are expertly monitored and maintained.

A flexible and scalable maintenance plan with proactive system monitoring, preventative service schedules, security patching, and unlimited remote support.

View S15 Insight

Building on the features included with Insight, Guardian focuses on cybersecurity, risk mitigation, and user training, with advanced AI tools to protect organisations.

View S15 Guardian

Plan Comparison

Which plan suits you?

As a managed service provider (MSP), we supply a comprehensive suite of IT services, solutions and support to help organisations identify and address security risks and protect against threats. Cyber security underpins everything we do.

View Comparison

Managed IT Services

Unlimited remote user and device support via customer portal, email or telephone
Priority support and Service Level Objectives
Full system documentation and change control management
Emergency telephone support during business hours

Proactive Monitoring

Comprehensive security patching and updating schedules for devices
Server and network infrastructure management and support
Infrastructure, server, PC and laptop monitoring and fault remediation
Installations, moves, additions and changes (IMACs) *

Infrastructure Management & Maintenance

Dedicated account manager assigned to your organisation
Monthly suite of executive and audit reports
Quarterly technology and business review meetings onsite or via Teams
Hardware leasing options, including priority replacements
IT budget preparation advice
Preferential rates for out of scope and project work

User Training

Comprehensive online user training portal
Security awareness training

Microsoft 365 and Cloud Services

Protect your Microsoft 365 data, including email, SharePoint, OneDrive and Teams
Cloud backups of Windows Servers, including backup software licences
Proactive monitoring of Microsoft 365 and Windows Server backup jobs
Full backup management, including scheduled manual restore testing

Cyber Security

Configuration of policy-based multi-factor authentication (MFA) for enhanced security
Endpoint anti-virus and anti-malware software, with monitoring and management
Organisation-wide secure password management software, with free personal accounts
Microsoft 365 cloud security reviews with scheduled best practice configuration
24/7/365 Microsoft 365 cyber security monitoring, threat identification & containment
Comprehensive email security software with advanced email threat scanning
Email phishing simulation software and user awareness testing

* IMACs are included up to 15 minutes per ticket

Client Testimonials

What our clients say

Discover why our clients trust us to deliver their IT solutions. Read their testimonials and see how we've helped.

We rely heavily on our IT systems. We met with System 15 who from the outset understood our operations and proactively suggested both technical recommendations and an implementation path for improvements.

Michael Sharp

Head of IT and Data

Marine Conservation Society

We enlisted System 15 to support our in-house IT team as we transitioned to a device-per-student setup at our school. Their team provided outstanding support and expertise, working closely with the school's leadership and IT team to ensure a smooth and successful implementation of a new Wi-Fi system, new staff laptops, and a BYOD programme for Year 12 students.

Mark McShane

Head

Stroud High School

We engaged with System 15 to consult on a major IoT project that would drive the future of the company through its product road map. System 15 proved invaluable in delivering the successfully completed project to market.

Edward Davies

Chief Operating Officer

ADEY Innovation Limited

As a small business we can't cover all the bases, and IT support is something we have to outsource. System15 have been an excellent addition, allowing us to concentrate on our daily business, safe in the knowledge that our IT is being looked after.